
She claims elderly residents were wheeled past their sunbeds. (Kennedy News and Media)
The Bolton woman recalled: “We went to reception to speak about [my] case and they were quite rude so that already got my back up.
“The manager was walking past and there were these wheelchairs and I said ‘excuse me, is this residential?’.
“He said ‘yeah there are just three’ [elderly residents] and I went ‘you’re having a laugh, there’s about ten just gone past me’. So part of it has a residential care home attached to it.”
Tracy took videos of elderly residents, some she claimed had dementia, being wheeled inches past her sunbed ‘every five minutes’ and complained to loveholidays for not disclosing it was part of a care home.
